Hello:
At Yolissa Hair, the happiness and satisfaction of the customers with our 100% human hair is always at the top of our priority list. We pride ourselves on customer service and being there with a customer every step of the way, from the time before purchase hair, through its delivery, and after-sale.
Our company hair is 100% human hair without any chemical processing. All the products are 100% human hair products like 360 human hair wigs, high-temperature steam process to achieve beautiful curls. No chemical process, no synthetic fillers. Yolissa Hair company adhering to quality first, customer first purpose of offering high-quality hair products for the customer! Meanwhile, our company hair products have a national testing certificate, customers could find local professional organizations to test it. The 8 A grade virgin human hair quality is higher than the market average level, the completed variety of hair types almost 100% guarantee customer special requests.
The most professional manufacturing process
As a 10+ years hair factory, we take seriously every step during hair products production. There is transparent and efficient hair processing from the raw hair to the beautiful hair product. The warehouse collects and finishes procure the raw materials from the whole world’s donors and healthy people. Workers trim and sort the hair per type, hairstylist team create different hairstyles for the hair, strict and high-request hygiene processing through every step from receiving raw hair to final products packing and stock reserve. Regarding color wig, our professional stylists will take more time and effort per customer order information requests.
Shipping method
Normally, 24 hours order processing time except weekends and holidays like blonde ombre hair. Free and fast worldwide shipping to most countries. The US warehouse offers 1-2 day expedited shipping for some orders. The mainly cooperated carrier companies are FedEx, DHL, USPS, and UPS. As we all know, the whole world still is hanged over the COVID-19 fog, but we still try our best to provide the normal shipping service for every customer because of company highest pursuit is customer satisfaction all the time.
Regarding the shipping address, express doesn’t accept any address with P.O Box, order processing colleague will contact the customer to help to check and modify the address before the warehouse sends out the package.
Since the COVID-19, every country is strict to the import&export package, also, there are many country change custom tax policy, we will try our best to help customers but if the package needs to pay customs tax, customer needs to be responsible for it. Usually, we write the hair as a sample and lower value just to help the customer avoid the customs tax as possible as we can. Customers will get the original hair as their order requests.
Customer service
We have worked with a lot of salons, hairstylists who have their own business to do wholesale and drop shipping. We will always be your best vendor and support you all the time. Unused hair 15 days no reason return/exchange policy. No risky orders. If there is a question or problem, the customer could feel free to contact our customer service by email/Phone/Whatsapp/iMessage
Any beautiful girl like you always needs a new wig. Try Yolissa Hair! Love yourself, start from Yolissa Hair!
So you can come to Yolissa for a look.
